Contact Address Details:
Africell Gambia Company Ltd
Banjul area Head Office
43 Kairaba Avenue
P.O. Box 2140, Banjul
The Gambia, West Africa
Tel no: +220 7400000
Chief Executive Officer (CEO):
Alieu Badara Mbye
Scratch & EVC Sales Manager:
Tel no: +220 7811111
Tel: +220 7750047
Africell Customer Care Dial 111
3G Customer Care Dial 113
Buy 3G Bundles Dial *120#
Balance inquiry Dial *133#
Credit update Dial 134
Customer care centre:
Monday to Thursday: 8am – 6pm
Friday: 8am – 2pm
Saturday: 8am – 12pm
Their Customer service lines are open 24 hours a day, 7 days a
Dial 111 from your mobile or 7750111 from your landline.
Prepaid Service is the most popular in The Gambia and comes in
denominations of as low as D25 for a scratch card and as low as
D5 for electronic Vouchers. Prepaid users can access the widest
coverage in the Gambia for GSM and 3G with their Africell SIM.
The Post Paid Service is a monthly payment and offers a
wider array of services. Mobile phone users can also send and
receive faxes and data by connecting their handsets to a PC.
Post Paid customers can also make international roaming calls,
conference calling and itemized billing.
Since its founding as a GSM mobile phone operator, Africell's
mission statement has always been making telecommunication
accessible to every Gambian at the most affordable rates.
By offering the best tariffs, services and coverage Africell has
witnessed exceptional growth all over The Gambia within the last few
years. The Africell parent holding company,
fully owns and operates three mobile subsidiaries in Africa;
Africell Gambia, Africell Sierra Leone, and Africell RDC. The group
ended 2013 with over 7 million active subscribers and is projected
to cross the 10 million active subscribers mark before end 2014.
Following the launch of Africell RDC in the Democratic Republic of Congo
in 2012, Africell Holding is actively looking for expansion
opportunities in the African continent.
Africell Gambia LTD is currently located on Kairaba Avenue which is
a multi-storey building on the junction of the road leading to
Note: The images above are the copyright of Africell & have been
re-produced here with permission.